Contact Us

We'd Love to Hear From You

Have a question about your order, a product, or anything else? We're here to help and typically respond within 24 hours.

📧 Email Us

support@jaysends.com

⏰ Support Hours

Monday – Friday: 9:00 AM – 6:00 PM CST
Saturday: 10:00 AM – 4:00 PM CST
Sunday: Closed

đŸ“Ļ Order Issues

For the fastest help with an order, please include your order number in your message. We'll get back to you as quickly as possible.

↩ī¸ Returns & Refunds

We offer a 30-day hassle-free return policy. Please visit our Refund Policy page for full details.

🚚 Shipping Questions

Most orders ship within 1–3 business days. Delivery typically takes 7–15 business days. You'll receive a tracking number by email once your order ships.

We appreciate your patience and look forward to making your experience with JaySends a great one!

We'd Love to Hear From You

Have a question about your order, a product, or anything else? We're here to help and typically respond within 24 hours.

📧 Email Us

support@jaysends.com

⏰ Support Hours

Monday – Friday: 9:00 AM – 6:00 PM CST
Saturday: 10:00 AM – 4:00 PM CST
Sunday: Closed

đŸ“Ļ Order Issues

For the fastest help with an order, please include your order number in your message. We'll get back to you as quickly as possible.

↩ī¸ Returns & Refunds

We offer a 30-day hassle-free return policy. Please visit our Refund Policy page for full details.

🚚 Shipping Questions

Most orders ship within 1–3 business days. Delivery typically takes 7–15 business days. You'll receive a tracking number by email once your order ships.

We appreciate your patience and look forward to making your experience with JaySends a great one!